*COVID-19 UPDATE*
We are still able to take orders! However, due to new labor regulations, there may be delays in production & shipping.
We appreciate your patience! Stay safe!

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PROCESS

All pieces are print-to-order so we ask for 5-7 business days for production after processing. Additional time may be required for orders with multiple pieces. You'll receive an email when you submit your order & another when the package is sent out.

Please Note: We cannot guarantee changes to orders once they are submitted. Please ensure shipping address & product details are accurate before purchase.

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SHIPPING 

USA : $3.99 – $6.50
Europe : $4.39 – $6.05
Canada : $6.49 – $9.99
Australia / NZ : $6.99 – $10.99
Worldwide : $5.99 – $9.99

- Shipping costs differ based on the type & quantity of products.

• US shipping times: usually 2–4 business days
• Europe shipping times: usually 2–8 business days
• Worldwide shipping times: can vary between 2-5 weeks—please note we cannot guarantee delivery dates for international orders

- We are not responsible for custom charges that may occur upon arrival
- Products ship by category. Apparel, posters, and sticker are each shipped in separate packages. 

Wrong Address—If you provide an address that is considered insufficient by the courier, the shipment will be returned to us. You will be liable for reshipment costs once we have confirmed an updated address with you.

Unclaimed Package—Shipments that go unclaimed are returned to our facility & you will be liable for the cost of a reshipment.

We relinquish responsibility of all packages once they are handed to the shipping carrier. It is the responsibility of the customer to keep track of the package via the provided tracking page. We will not track packages that are returned to us for any reason. Delivery of the final product is the responsibility of the shipping carrier. 

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RETURNS

Because our pieces are made-to-order, we do NOT offer returns or exchanges on purchases due to personal preferences, invalid shipping address, or incorrect order details. 

If your product is received with a defect or the wrong item/size was sent—please contact us at hello@darcollective.com & we will gladly sort it out! Any claims must be submitted within 10 days after the product has been received.